Refund & Cancellation Policy

Your satisfaction is important to us. Please read our Refund & Cancellation Policy below.

Order Cancellation

Orders can only be canceled before they are shipped.
Once shipped, cancellation is not possible.

Refund Policy

If you receive a defective or damaged product, email us at craftskool@aavija.com within 2 days of delivery.
Photo or video proof of the defect/damage is required.
Once approved, refunds will be processed within 5–7 working days.

Returns

Due to the handmade nature of our products, minor variations in color or size are not eligible for return or refund.
Custom or personalized products cannot be returned.